Avail yourself of a comprehensive package of Managed IT Services to ensure that your business runs smoothly and your technology functions efficiently.
Our Services
1. Design Services
Harness the Latest Technology
Gain command over cutting-edge technology with our comprehensive services, including:
- Consulting
- Assessment
- Capacity Planning
- Availability Planning
- Architecture Services
2. Professional Services
Tailored Solutions for Unique Business Requirements
A resilient technology infrastructure is crucial for your organization’s operations. We understand your specific needs and help you achieve a robust technology framework. Our Professional Technology Services encompass:
- Consulting
- Deployment
- Design
- Customization
- Audit
This ensures a constant review of your technology landscape for enhanced, cost-efficient upgrades.
Our Engagement Models:
- Consulting and Analysis: Expertise in IT Service Management, Business Service Management, IP Networks, Data Centers, IP Contact Centers, and Information Security.
- Deployment Services: We simplify the deployment process through stages including Staging, Installation, Integration, Commissioning, and Testing.
- Technology Landscape Design: We manage everything from planning to implementation, simplifying your technology landscape.
- Technology Audit and Review: We don’t just deliver; we measure success by auditing and reviewing IT Infrastructure, Data Center, Information Security, and Service Management & Compliance.
- Customization and Integration: Our vendor-agnostic approach ensures that your unique requirements are met, exemplified by our work in building critical ICT applications, such as connecting rural India with urban healthcare providers.
3. IP Communications
Reactive Services Got queries and concerns? Our reactive services provide advanced helpdesk support with timely responses to your inquiries. You can reach us via toll-free number, email, or web.
- Response Time: Typically within 1-4 hours.
- Remote Tech Support: Centralized for faster resolution.
- Intelligent Onsite Deputation: Skilled resources available as needed.
- Hub & Spoke Inventory Management Model: Efficient management of resources.
- Access to OEM’s Backbone: For escalated calls.
- Analytical Reporting: Insights on all call closures.
Proactive Services Manage your IT infrastructure and applications remotely with proactive services that include:
- Consistent Audits and Reviews
- System Audits
- Service Account Reviews
- Disaster Recovery/Business Continuity Planning Drills
Transition Services Ensure smooth transitions with services such as:
- Project Management / Transition Planning
- Test and Release Services for various infrastructures (Application, Network, Data Center, Facilities, Security)
- Application Development Services
- Deployment Services across platforms.
Preventive Services Let your IT run smoothly with our preventive measures, which include:
- Regular Health Checks
- Recommendations for Improvements
- Patch Management
- Planned Shutdown Support Services
Service Request Need to change, add, or move something? Our service request and backup services have you covered.
Value-Added Services Our offerings include asset management, training, and customized reports, providing a unique blend of all necessary services.
4. Operational Services
Ensure smooth operations with:
- Helpdesk Support
- Event Management (Monitoring)
- End-to-End Management: Incident, Problem, and Change Management
- Maintenance & On-Site Support Services
Your issues will never go unheeded.
5. Improvement Services
Keep your technology updated with:
- Periodic Improvement Processes
- Compliance Audits
We ensure that your business remains ahead of the curve.
Conclusion
Choose Iinfrasol Services as your Managed IT Services provider and experience a comprehensive, tailored approach to technology management that enhances efficiency and supports your business goals. Contact us today to learn more about our services!