Let Iinfrasol Services be your Managed IT services provider and avail a comprehensive package of Managed IT Services including the following services to ensure that your business runs smoothly and your technology functions efficiently.
Design services
Design services Get command on the latest technology with the help of our Consulting, Assessment, Capacity planning, Availability planning, and Architecture Services
Professional Service
PROFESSIONAL SERVICE PROVIDER FOR YOUR UNIQUE BUSINESS REQUIREMENTS
A resilient technology acts as a backbone to all your organizations operations. We understand your unique business requirements and help you to attain a resilient technology infrastructure. Our process of Professional Technology Services from Consulting, Deployment, Design, Customization, and Audit will ensure constant review of your technology landscape to help you deliver the enhanced cost efficient technology upgrades.
OUR ENGAGEMENT MODELS:
Consulting and Analysis You need it; we have it- Technology Expertise. We deal in IT Service Management, Business Service Management, IP Networks, Data Centers, IP Contact Centers, and Information Security. Deployment Services Forget about the multiple stages of deployment.
We make it a seamless process. The stages of our Deployment service involve Staging, Installation, Integration, Commissioning, and Testing. Technology Landscape Design Your Technology Landscape simplified! Forget about planning your landscape and wondering what would suit your technology set-up. We handle everything starting from planning to implementation.
Technology Audit and Review We don’t just deliver, we measure! We audit and review IT Infrastructure, Data Center, Information Security, and Service Management & Compliance Customization and Integration We believe in a vendor-agnostic and pragmatic approach.
Your requirements always get addressed. We have built many ICT applications and infrastructure to address critical business needs customizing our solutions according to your requirements. While hitting the nail on the head, we meet the desired business outcomes;
for example, when we built an infrastructure for medical help which enables a seamless connect of rural India to an urban doctor checking for ailments. IP Communications
Reactive Services
Got queries and concerns? Reactive services include advanced helpdesk support ensuring timely response to your queries and concerns. You can reach us through our toll free number, mail, or web. We are prompt in response, and we typically respond within 1-4 hours. Our Remote Tech Support is centralized for faster resolution. We ensure intelligent onsite deputation of skilled resources. Our Inventory Management Model is Hub & Spoke based. We also allow you access to OEM’s backbone for escalated calls. Our reactive services include an analytical report of all call closures.
Proactive Services
Proactive Services include management of your IT Infra & apps remotely while performing consistent audits and reviews. While Remote Management of Infra & Apps (RMIA) is also a different service product altogether, we include it in Guardian Services as well realizing its importance for your organization. Our Proactive Services include timely System Audits, Service Account Reviews and DR / BCP Drill.
Transition Services
Do not let transitions affect your business. Our services including Project management / Transition planning, Test and release services (Application, Network, Data Center, Facilities, Security, etc.), Application development Services, and Deployment Services (Application, Network, Data Center, Facilities, Security, etc.) are designed for your utmost convenience
Preventive Services
Let your IT run smoothly without obstacles with our preventive services ensure zero obstacles. It includes prevention of any mishaps. We ensure regular health checks of your IT system followed by recommendations. Patch management is a part of our Preventive Services. We also offer Planned Shutdown Support Services along with our other offerings under Preventive Services
Service Request
Anything you wish to change, add, or move? We have got you covered with our service request and backup services
Value Added Services:
Value addition of asset management, training, and customized reports makes our offerings a unique blend of all things needed
Operational services
Operational services Your operations shall always be smooth. Let us help you with Help desk, Event Management (Monitoring), End to End Management- Incident, Problem, &Change, Maintenance & On-site support services. Your issues shall never go unheeded.
Improvement Services
Your technology needs timely updates and improvements. Through our advanced periodic improvement process, Compliance & Audit, we make sure that your business stays ahead of the curve.
